Problem
SkinCheck needed to move beyond monitoring to providing direct access to care in the US market to increase retention, activation, and momentum.
- Patients required more than AI insights: they needed timely access to certified dermatologists.
- The brand risked being seen as just another health app without expanding into real care delivery.
- Providers and investors needed confidence that the brand could serve both B2C patients and B2B clinic partnerships.
Actions
Defined the narrative and built the systems for SkinCheck’s telehealth debut.
- Shaped messaging and positioning to emphasize care access over risk detection.
- Extended the brand system to support a new telehealth identity that balanced credibility and accessibility.
- Built and launched a localized telehealth webpage in Webflow, optimized for compliance and patient trust.
- Designed app store visuals and copy to highlight telehealth features and drive adoption.
- Advised on product screen flows and language to align patient-facing UX with the brand’s trust signals.
Results
The launch created a seamless bridge between self-monitoring and healthcare access.
- Deployed SkinCheck’s first US teledermatology service to consumers.
- Expanded footprint into early B2B provider partnerships.
- Increased patient trust with localized web presence and brand assets.
- Positioned SkinCheck as a healthcare partner rather than just an AI tool.
Impact
The launch shifted SkinCheck’s identity and market potential.
- For patients: faster, more affordable access to dermatologists.
- For the business: expansion into new markets and revenue models (B2C + B2B).
Metrics
- 175,000+ app downloads globally
- Teledermatology market projected at USD 14.99B in 2024 → USD 41.08B by 2030 (CAGR ~17.9%).
- Expanded to multiple localized versions for compliance and adoption.
- Early traction from both consumers and providers.
- Countless users with testimonials sharing how SkinCheck helped save their lives.





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