Telehealth Platform Launch

SkinCheck’s telehealth launch marked its evolution from an AI-powered self-check app into a healthcare access platform. By creating a seamless patient pathway to certified dermatologists, extending the brand into a credible telehealth identity, and building localized digital assets, the company gained traction with both consumers and providers. The launch positioned SkinCheck as a trusted healthcare partner, ready for growth across B2C and B2B markets.
Categories
B2B
B2C
Digital Health
HealthTech
SaaS
Healthcare
Telehealth
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Role
Marketing, GTM, Brand Consultant | External
Client
SkinCheck
Year
2025
Status
Completed

Problem

SkinCheck needed to move beyond monitoring to providing direct access to care in the US market to increase retention, activation, and momentum.

  • Patients required more than AI insights: they needed timely access to certified dermatologists.
  • The brand risked being seen as just another health app without expanding into real care delivery.
  • Providers and investors needed confidence that the brand could serve both B2C patients and B2B clinic partnerships.

Actions

Defined the narrative and built the systems for SkinCheck’s telehealth debut.

  • Shaped messaging and positioning to emphasize care access over risk detection.
  • Extended the brand system to support a new telehealth identity that balanced credibility and accessibility.
  • Built and launched a localized telehealth webpage in Webflow, optimized for compliance and patient trust.
  • Designed app store visuals and copy to highlight telehealth features and drive adoption.
  • Advised on product screen flows and language to align patient-facing UX with the brand’s trust signals.

Results

The launch created a seamless bridge between self-monitoring and healthcare access.

  • Deployed SkinCheck’s first US teledermatology service to consumers.
  • Expanded footprint into early B2B provider partnerships.
  • Increased patient trust with localized web presence and brand assets.
  • Positioned SkinCheck as a healthcare partner rather than just an AI tool.

Impact

The launch shifted SkinCheck’s identity and market potential.

  • For patients: faster, more affordable access to dermatologists.
  • For the business: expansion into new markets and revenue models (B2C + B2B).

Metrics

  • 175,000+ app downloads globally
  • Teledermatology market projected at USD 14.99B in 2024 → USD 41.08B by 2030 (CAGR ~17.9%).
  • Expanded to multiple localized versions for compliance and adoption.
  • Early traction from both consumers and providers.
  • Countless users with testimonials sharing how SkinCheck helped save their lives.
image of game development process (for a mobile gaming) - collaborative team meeting
image of game development process (for a mobile gaming) - collaborative team meeting
image of game development process (for a mobile gaming) - collaborative team meeting
image of game development process (for a mobile gaming) - collaborative team meeting
image of game development process (for a mobile gaming) - collaborative team meeting
image of game development process (for a mobile gaming) - collaborative team meeting
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