B2C Healthcare SaaS Brand Story and Launch System

SkinCheck entered a crowded teledermatology market with no identity or assets to signal trust. I created a full brand system, narrative-driven website, and pitch materials that gave the team a credible foundation from day one. The SXSW deck drew investor interest, app store visuals aligned with the website experience, and the brand narrative became the framework for all future content and marketing. This work turned SkinCheck from an idea into a recognizable and trusted digital health brand.
Categories
B2C
B2B
AI
Healthcare
SaaS
HealthTech
Digital Health
image of office building (for a digital marketing & advertising agency)
Role
Brand Lead & Creative Strategist | External Consultant
Client
SkinCheck
Year
2023
Status
Completed

Problem

SkinCheck needed to stand out in a $16B teledermatology market growing at 18% CAGR. Without a visual identity or compelling story, the startup risked losing patient trust before conversion.

  • No brand identity or design system.
  • No narrative or positioning to differentiate.
  • High competition from established telehealth apps.

Actions

Created a complete brand and storytelling infrastructure.

  • Defined brand identity: logo, palette, typography, and system balancing clinical credibility with warmth.
  • Designed and built website: narrative storytelling modules, consistent UI, trust signals.
  • Produced SXSW pitch deck: narrative-first slides on mission, market, growth, and roadmap.
  • Created app store assets: screenshots, banners, icons localized for multiple markets.

Results

SkinCheck launched with a complete, credible brand system.

  • Brand identity and site launched simultaneously.
  • SXSW deck generated investor and partner interest.
  • App store assets improved click-through consistency.
  • Brand framework became the core for future content and product copy.

Impact

The brand became a tool for trust and growth.

  • Enabled SkinCheck to enter the market with cohesion and credibility.
  • Differentiated the platform for clinicians, investors, and users.

Metrics

  • 175,000+ app downloads globally, proving traction at scale.
  • 2x growth in downloads post-activation, showing momentum.

Additional Resources

image of game development process (for a mobile gaming) - collaborative team meeting
image of game development process (for a mobile gaming) - collaborative team meeting
image of game development process (for a mobile gaming) - collaborative team meeting
image of game development process (for a mobile gaming) - collaborative team meeting
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